Returns and exchanges

For online purchases, TheItaly will refund the amount corresponding to the purchase price of the item, provided it is returned in its original condition, accompanied by the invoice, with the original TheItaly packaging and the return / exchange label intact and attached to the product. If you intend to make a return, you must inform TheItaly within 14 days from the delivery date providing the item returned together with the original invoice duly completed. For any information write to the email address info@theitalyshoes.com

We will respond immediately.